Twitter is deleting accounts. Here’s what you need to know

July 12, 2018 5:00 pm

Twitter will begin purging millions of locked accounts from this week on, in an effort to remove fake followers and suspicious accounts.

“Over the years, we’ve locked accounts when we detected sudden changes in account behavior. In these situations, we reach out to the owners of the accounts and unless they validate the account and reset their passwords, we keep them locked with no ability to log in,” Twitter noted in a statement.

“This week, we’ll be removing these locked accounts from follower counts across profiles globally. As a result, the number of followers displayed on many profiles may go down,” it added.


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“Most people will see a change of four followers or fewer; others with larger follower counts will experience a more significant drop. We understand this may be hard for some, but we believe accuracy and transparency make Twitter a more trusted service for public conversation,” it continued.

The social media giant said this work is ongoing and part of its global effort to improve the health of the conversation.


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Why does an account get locked?

If sudden changes in account behavior are detected, Twitter may lock the account and contact the owner to confirm they still have control of it.

These sudden changes in account behavior could include Tweeting a large volume numbers of unsolicited replies or mentions, Tweeting misleading links, or if a large number of accounts block the account after mentioning them.

Twitter sometimes lock an account if it sees email and password combinations from other services posted online and believe that information could put the security of an account at risk — so it requires accounts to change of their passwords for protection.


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“Until we confirm that everything is ok with the account, we lock it which makes them unable to Tweet or see ads,” the statement added.

Twitter however also clarified that removing locked accounts from followers doesn’t impact Monthly Active User (MAU) or Daily Active User (DAU) metrics.


Sunil Kumar Singh
By Sunil Kumar Singh
Sunil is a digital-savvy journalist and a leader in managing and integrating print & digital content in UAE, the Gulf and India. Sunil is an innovative editor with over 14 years' experience in digital content marketing, leading team and ability to deliver quality content for both print and new media.