OCS Group expands Middle Eastern operation with launch of UAE business

May 19, 2014 1:50 pm

OCS Group, which is the world’s largest family-owned facilities management company, has signed a joint venture with United Technical Services to enter the UAE market and introduce customer-focussed strategic FM services and integrated solutions for clients. OCS Emirates now becomes the second operation in the Middle East following the opening of OCS Qatar in 2012.

The partnership with United Technical Services, also a family-owned business which has been operating engineering services since 1961, will create Outsourced Client Solutions comprising of over 70 Total Facilities Management related services – all benchmarked against global standards.

As a company that mobilises its people across the global network, OCS Emirates will tap into the Asian and Indian subcontinent to build the UAE operation from qualified engineers and FM managers with OCS values. As part of a new venture, OCS staff will continue to reap the rewards from internal training schemes and succession planning that is standardised across the global group.

“Launching an OCS operation in the UAE illustrates the commitment we have for the Middle East,” said Chris Cracknell, Global CEO of OCS Group, at its launch hosted by the British Embassy.

“We are opening a customer-focussed, family owned company that will train and nurture our people respective to a client’s business and through our joint venture with United Technical Services, introduce proprietary technology that will help clients manage their assets effectively and cost-efficiently.”

Paul Fox, Charge d’Affaires, British Embassy Abu Dhabi went on to add, “I am delighted to see OCS, the UK’s largest family-owned facilities services provider, extending its international reach to the UAE. OCS’s partnership with Abu Dhabi’s United Technical Services is a good example of the strong ties between our two countries.
I am certain companies in the UAE will benefit from OCS’s vast expertise and excellent services when looking for good value services and solutions.”

OCS Emirates will leverage the sector insight and local experience that United Technical Services has developed since 1961, specifically in healthcare and biomedical engineering, to create solutions that meet increasing demands of the FM market.

Omar Ziad Al Askari, Chairman & CEO of United Technical Services said of the deal; “The likeminded focus on customer service created an instant synergy between two family-owned businesses. This will ensure the partnership delivers a new standard of integrated FM for clients who manage master developments, residential communities or industrial and office-based complexes. The business integration is complete and we are now implementing a clear strategy to consolidate our local experience that will help position OCS Emirates as a market leader.”

The launch of OCS Emirates took place on 18th May 2014 at the Dusit Thani, Abu Dhabi, hosted by the British Embassy who, alongside Chris Cracknell, introduced Heather Suksem who in her capacity as CEO of South Asia, South East Asia and Middle East for OCS Group will oversee the business and Fiona McDonnell as General Manager for OCS Emirates.

Later in 2014, the OCS Group is hoping to commence a similar operation in the Kingdom of Saudi Arabia in order that it can further consolidate its presence in the Middle East.


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