Al-Rai Body and Paint facility takes cutting-edge customer care to new heights

March 31, 2014 11:19 am

A.R. Albisher and Z. Alkazemi Co. – the exclusive general distributor for Mercedes-Benz in Kuwait – has taken a major step forward in its commitment to setting new benchmarks in customer care with opening of a new 2,900 square meter state-of-the-art Body & Paint Shop at Al-Rai, attended by media.

With 22 painting bays, 58 work bays, and factory trained technicians using the latest cutting-edge Mercedes-Benz tools and only the best manufacturer paints, the new body & paint shop is able to handle any level of car repair work from paintwork scratches to major body work rebuilds. The Mercedes-Benz Kuwait Al-Rai Body & Paint Shop will provide customers with the highest standard of vehicle repairs, capable of restoring damaged vehicles back to the pristine condition in which they left the factory.

Commenting on the new facility, Michael Ruehle, CEO, Abdul Rahman Albisher & Zaid Alkazemi Co. said, “We have an ongoing commitment to provide our customers in Kuwait a first-class customer experience as a Mercedes-Benz owner. With the opening of this world class facility we are setting new benchmarks in Kuwait, offering customers faster, economical repairs that maintain the sparkling three pointed star’s ‘fresh from the factory’ standard.”

Utilising the latest high-tech equipment, the Mercedes-Benz Kuwait Al-Rai facility includes measuring apparatus to ensure accurate chassis alignment, the latest welding systems to work with modern metals, and three spray booths to maintain temperature control for optimum results. Each and every colour is matched as per factory standard using computerised colour matching technology, with advanced paint mixing and application facilities capable of matching any one of the thousands of shades of paint finish. Separate work bays exclusively handle aluminium repairs, whilst high technology drying facilities are able to harden and cure the paintwork for the perfect polish every time.

Particularly impressive is the Naja diagnosis electronic measurement system, which uses computer controlled sensors and Bluetooth technology to achieve highly accurate measurement verification, with or without the need to remove a car’s major assemblies, all in the time it takes to drink a coffee.

A.R. Albisher and Z. Alkazemi Co.’s Mercedes-Benz Kuwait Al-Rai Body & Paint Shop is open 7:30am to 6:00pm from Saturday to Wednesday, and 7:30am to 3:00pm on Thursday.

For more information please contact:
Azim Parkar
A.R.Albisher & Z.Alkazemi Co.
Tel: +9651833111 ext. 352