Dubai Health Regulation introduces ‘drop to your door’ service for licenses of healthcare professionals

August 13, 2014 2:03 pm

In a move to provide convenience to busy healthcare professionals, Dubai Health Authority’s Health Regulation Department has introduced a ‘drop to your door’ service for delivery of healthcare licenses issued to health professionals.

Previously healthcare professionals had to visit the DHA Health Regulation Department to pick up their licenses, both now both new and renewed licenses will be delivered to healthcare professionals via Zajel Courier Service.

Dr Ramadan Ibrahim, Director of Health Regulation at the DHA, said: “All transactions including issuance and renewal of health professional licenses are done online through the Sheryan system, which is very convenient for health professionals. However, previously the licenses had to be collected from the health regulation office. This, we felt was inconvenient for busy healthcare professionals. Moreover, more than 100 to 120 health professionals would visit the office on a daily basis for collection of licenses, post this service, the number of total customers received by the department per day has reduced by 40 per cent.”

Dr Layla Al Marzouqi, assistant-director of health regulation at the DHA, said: said the courier service is applicable across UAE and that healthcare professionals need to jot down their preferred address for delivery at the time of filling the online form.

She added that in the first half of 2014 more than 191 new health facilities licenses and 7441 medical professional licenses were issued.