Dubai honours top retailers

March 5, 2014 12:46 pm

Dubai has honoured retailers from six major business sectors, who topped the 2013 Consumer Friendliness Index of the Department of Economic Development (DED), Khaleej Times has reported. The cars division of Juma Al Majid Group was the overall leader from a total number of 46 outlets across the six sectors rated for their customer service and compliance to the Consumer Rights Code. Coffee shops, hypermarkets, retail, electronics and furniture were the other sectors rated in addition to car agencies. Service quality, billing transparency, sharing of warranty information by salesperson and overall satisfaction are the chief criteria for the index.