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TRA warns public of scam calls by those falsely claiming to be authorized UAE service providers

August 3, 2014 1:35 pm

The Telecommunication Regulatory Authority (TRA) has recently detected several cases where UAE mobile phone users have received scam calls with callers claiming to be an authorized national telephone service provider.

The majority of the calls to date seek to illegally obtain bank account and important personal information – including passwords of both email and social networking accounts – through enticing mobile users with promises of cash prizes.

The TRA cautions all mobile phone users of this recent trend and underlines that sharing personal information – via or a telephone call or by e-mail – should be avoided at all cost.

H.E. Mohamed Nasser Al Ghanim, TRA Director General said “With the pace of technological advancement we are witnessing today, hackers are able to create a plethora of new and innovative ways to obtain personal information illegally. This modern reality necessitates extra caution by customers when sharing any personal information with people via unreliable sources. In such situations, we recommend not responding to such requests for information and immediately reporting any incidents of this nature to the relevant emergency contact.”