Qatar Airways resumes Dreamliner service on London Heathrow route

May 16, 2013 4:40 pm

The carrier was the first to launch Dreamliner flights to the UK in December, but a month later its fleet of five 787s was grounded following a directive from regulators in both Washington and Doha, issued because of suspected problems with the airliner’s battery systems.

Qatar Airways’ chief executive Akbar Al Baker said the grounding of his Dreamliner fleet cost the carrier $200 million in lost revenues.

The airline, which expects to have a total of 10 Dreamliners in service by the end of the year, has said it will receive compensation from Boeing for the grounding of the aircraft.

“The Doha – Heathrow route is one of our most popular international services, and so I’m thrilled that our Dreamliners are back in the skies, providing our passengers with an unparalleled level of service and comfort to and from the UK,” Al Baker said.

“I have always hailed the Dreamliner as the state-of-the-art aircraft destined to change the way people travel. After a setback that not only affected our own worldwide operations, but those of many carriers worldwide, we look forward to now deploying the Dreamliner on other key routes over the coming weeks,” he added.

The first of the airline’s five Dreamliners returned to service on the Doha – Dubai route on May 1. Following the resumption of service of the Dreamliner between London and Doha yesterday, the airline will be gradually phasing in 787 flights over the next few weeks on long-haul routes such as Munich, Frankfurt and Zurich.