Bahrain Airport Services migrates to Amadeus Altea DCS

June 30, 2014 12:52 pm

BAS is pleased to announce the successful migration to Altéa Departure Control System – Flight Management and Customer Management. The migration which started on Monday 2nd June, is part of BAS ICT strategic plan to replace legacy systems with state of the art IT solutions.

The upgrade to Altea will improve BAS efficiency in handling the flights processing operations, both passenger services and load control. It will further, enable BAS to provide better services to the customers as Altea is designed to efficiently handle multiple flights from different airlines using a single application sign-in, this feature reduces dramatically the training time required to operate the system and hence improve operational staff productivity and readiness.

“The Altea project is one of the most challenging projects we undertook recently, since it involves the migration of some ten of our customer airlines from the currently used Amadeus RTB system.” said Mohamed Abousaif, BAS Senior Manager ICT.

“BAS formed a highly qualified implementation team consisting of experts from the various BAS departments mainly BAS ICT, Traffic and Training departments. Both BAS and Amadeus (renowned) project implementation teams started in June 2013 and is planned to be completed by first quarter 2014, however, like all other projects, we had to overcome few unexpected obstacles; Operational and technical” thanks to the efforts of all parties we are back on track and the migration will complete according to the plan by mid July 2014.

“We are pleased to announce the successful migrationof BAS to Amadeus Altea, it is a move that falls in line with BAS mission to offer a world class quality ground handling services to our customers’ airlines. Thanks to DCS, now we can provide an exemplary traveling experience to the passengers whichfurther enhance the customer experience through Bahrain International Airport.” said Mr. Salman Al Mahmeed, BAS Acting Chief Executive Officer.