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Millennium Resort Mussanah receives top customer review certificate for 2013

April 8, 2014 9:53 am

Millennium Resort Mussanah received the Booking.com award for achieving the highest guest review score in the Mussanah/Barka region during 2013. The award was handed over to Syed Aftab, Senior Sales Manager at Millennium Resort Mussanah, by representatives from Booking.com for scoring an above average 8.1 out of 10.

This accolade which honours hospitality excellence indicates that the Millennium Resort Mussanah facilities and standard of service competes with leading resorts around the world.

Maurice De Rooij, General Manager of Millennium Resort Mussanah, said: “We are very proud of this outstanding achievement and look forward to surpassing the expectations of even more guests in the future, now that the Zayna Spa has opened its doors. The spa combines a tranquil setting with a range of relaxing, recuperative and healing treatments delivered by expert therapists.”

Booking.com is the worldwide leader in online accommodation bookings and payment. The site encourages users to write a short review and answer simple questions after their stay based on the location, comfort, staff, cleanliness, facilities and service. Customer reviews are used to calculate an overall average score which is displayed on the Booking.com website. Travellers use this score along with comments to help them choose their accommodation while planning their holiday.

Online reservations at Millennium Resort Mussanah increased by 140% last year, bringing guests from 84 countries and increasing occupancy by 40%. Online guest reviews are becoming an increasingly important method of attracting customers, as most travellers place more trust in guest reviews that they do in advertisements and travel agent recommendations. The Millennium Resort Mussanah offers guests exclusive access to pristine beaches and features a variety of health and fitness activities including a new gym, tennis, beach football, volleyball, golf and mini-golf, sailing and scuba diving.

For further information, please contact:

Kay Paensanit
PR & Marketing Executive
Millennium Resort Mussanah
Tel: +968 268 71555 ext. 7595
Fax: +968 268 71695

Shaza Taher
TRACCS Public Relations
Muscat, Sultanate of Oman
Tel: +968 24 649-099
Fax: +968 24 649-088